Open to opportunities

Jana Dalton

@janadalton

Message

Information security and communications leader driving large-scale IAM and GRC transformation.

United States

Message

What I'm looking for

I seek roles leading IAM, GRC, and enterprise communications programs where I can drive adoption, clarity, and measurable engagement across large, regulated organizations.

I am an accomplished Information Security and Communications leader with over a decade of progressive experience at a large insurance enterprise, specializing in Governance, Risk & Compliance (GRC), Identity & Access Management (IAM) modernization, and organizational change management.

I lead enterprise communications and OCM for complex, regulated programs, partnering across multiple IAM workstreams to achieve secure adoption of cloud and multi-factor authentication initiatives, delivering near-universal compliance and adoption across more than one million stakeholders.

I design and execute cybersecurity awareness campaigns and executive messaging that significantly improved engagement—doubling campaign reach year-over-year and producing record impressions—while producing concise, high-impact executive video content and crisis communication protocols.

I bring a strong foundation in plain-language content, training and curriculum ownership, recruitment during transformation, and cross-functional program coordination, with a consistent record of improving readability, adoption, and program readiness.

Experience

Work history, roles, and key accomplishments

Current

GRC Analyst

Current

State Farm Insurance

Mar 2023 - Present (2 years 7 months)

Led enterprise communications, organizational change management, and program coordination for IAM modernization, driving 100% internal compliance and near-100% adoption across 1M+ stakeholders and doubling cybersecurity awareness reach year-over-year.

GRC Organizational Change Management Program Coordination MFA

Communications Specialist

State Farm Insurance

Jul 2022 - Mar 2023 (8 months)

Delivered enterprise communications for Agency Marketing and Creative Services, producing targeted internal content and supporting large-scale initiatives to improve employee engagement and message clarity.

Internal Communications Content Strategy Agency Collaboration Employee Engagement Editorial Broadcast Email

Learning Analyst

State Farm Insurance

Sep 2018 - Jul 2022 (3 years 10 months)

Owned Agency Administration Leader School curriculum and enhanced onboarding and communication strategies for new agents, facilitating cross-functional collaboration and improving learning program effectiveness.

Learning Development Curriculum Design Onboarding Facilitation Communication Strategy Coaching

Enterprise Recruiter

State Farm Insurance

Oct 2017 - Sep 2018 (11 months)

Led recruitment during enterprise transformations, staffing major redesigns and a 150+ employee site while managing and training an eight-person recruiting team and improving retention through targeted redeployment strategies.

Recruiting Talent Acquisition Workforce Planning Team Leadership & Compliance

Business Analyst

State Farm Insurance

Sep 2012 - Oct 2017 (5 years 1 month)

Led plain-language modernization for 6,000+ customer communications and supported major product rollouts, mentoring analysts and aligning communication between technology and business teams.

Business Analysis Project Coordination Cross Functional Communication AP Style Change Management

Education

Degrees, certifications, and relevant coursework

Illinois State University

Master of Science, Communications

Completed a Master of Science in Communications at Illinois State University, focusing on advanced communication strategies and organizational messaging.

Illinois State University

Bachelor of Science, Psychology

Earned a Bachelor of Science in Psychology from Illinois State University, with coursework supporting understanding of human behavior and communication.