At Outlier.ai, I perform AI training, prompt evaluation, model-output quality checks, and data annotation, following guidelines to assess accuracy, safety, and coherence.
At Intelsia Egypt (Optimum Account), I handled customer inquiries and updated account details, logs, and transaction notes in database systems. I also supported documentation updates and verification procedures.
At Sutherland (AT&T Account), I provided phone and digital support and cross-checked customer records and billing history. In my student performance analysis project, I cleaned and structured CSV data and prepared bilingual English and Arabic summaries.
