Looking for a job

Favour Monday

@favourmonday1

Data annotator focused on text and NLP labeling, AI response evaluation, and accurate information review.

At Sproucrest Limited, I responded to customer inquiries, maintained accurate records, and used digital tools and Microsoft Office applications to organize information.

At Diarex Apparels, I supported customers and administrative work, entering and updating records with Microsoft Word and Excel.

I'm developing experience with AI data annotation and evaluation workflows, including text and NLP annotation, information classification, and quality checking. I'm currently studying Computer Science at the University of the People.

Experience

Work history, roles, and key accomplishments

Customer Service / Client Support Representative

Sproucrest Limited

Jul 2024 - Jan 2026 (1 year 6 months)

Responded to customer inquiries through phone and digital channels, gathered information to identify solutions, and maintained accurate customer records. Investigated issues and followed company procedures while handling confidential information.

Customer Service Data Entry Microsoft Office Information Management Confidentiality Communication Skills

Client Support / Administrative Assistant

Diarex Apparels

Apr 2021 - Nov 2023 (2 years 7 months)

Assisted customers with support, maintained administrative records, and supported daily office activities. Used Microsoft Word and Excel for documentation and information management.

Customer Support Administrative Support Microsoft Word Excel Data Entry Records Management

Education

Degrees, certifications, and relevant coursework

University of the People

Bachelor of Science, Computer Science

Currently pursuing a Bachelor of Science in Computer Science, developing knowledge in programming, computer science fundamentals, problem solving, analytical thinking, information technology, digital systems, and technical communication.