Open to opportunities

Jamie Dirks

@jamiedirks1

Sales and office administration professional improving operations, organization, and customer outcomes through clear communication.

South Africa

Message

What I'm looking for

I’m looking for a role where I can own office operations, keep systems organized, and support customers with clear communication—while using my sales mindset to drive results and improve efficiency every day.

I’m an administrative and sales professional focused on operational efficiency and streamlined office functions. I’m known for strong organizational skills, effective communication, and reliable teamwork in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Office Administrator

Current

Simon of Cyrene

Oct 2025 - Present (6 months)

Streamlined day-to-day office operations to reduce delays and improve consistent delivery of organizational activities. Built a dual digital and physical filing system to speed document retrieval, and prepared agendas and minutes to ensure timely stakeholder follow-up.

Office Administration Meeting Minutes Document Control Administrative Support Customer Service Event Coordination

Junior Sales Broker

Ags Health

Feb 2025 - Sep 2025 (7 months)

Performed needs analysis to recommend tailored medical insurance packages and managed 200–300 calls per day, achieving an 8–15% contact rate. Booked at least 5 qualified appointments per day while ensuring full client-file documentation to eliminate compliance risk.

Needs Analysis Cold Calling Appointments Compliance Client Relationship Management CRM Customer Service Sales Process

Sales Associate

TFG @ Home

Dec 2022 - Feb 2023 (2 months)

Drove add-on sales to increase per-customer spend. Managed stock replenishment and merchandising to maintain high product availability and improve customer satisfaction.

Retail Sales Merchandising stock replenishment Customer Service Upselling Communication Time Management

Sales Associate

Lovisa

May 2021 - Feb 2022 (9 months)

Improved conversion through personalized in-store customer engagement and product recommendations. Increased basket value by roughly 50% daily and completed in-store ear piercing training while following strict hygiene protocols.

Retail Sales Customer Engagement Product Recommendations Upselling Basket Value Growth In Store Ear Piercing Communication

Education

Degrees, certifications, and relevant coursework

George High School

National Senior Certificate (NSC), Business Studies, Tourism, Visual Arts

Grade: Grade 12

Completed the National Senior Certificate (NSC/Grade 12) in 2020 with subjects including Business Studies, Tourism, Visual Arts, Mathematics Literacy, English, and Afrikaans.