Jamey Africa
@jameyafrica
Compassionate educator with a strong background in administration.
What I'm looking for
With a Bachelor of Accounting from the University of the Western Cape, I have cultivated a robust career in education and administration. As the Head of Department at Curro Holdings, I have demonstrated my leadership capabilities by spearheading departmental initiatives and crafting strategic objectives that align with the school's mission. My commitment to educational excellence is reflected in my direction of curriculum development and my dedication to upholding rigorous standards.
In addition to my educational role, I have experience in customer service, where I honed my skills in communication and problem-solving. My time as a Customer Service Representative at The Foschini Group allowed me to deliver exceptional support across various channels, ensuring customer satisfaction and loyalty. I pride myself on my ability to connect with individuals, providing the empathy and efficiency needed to facilitate positive outcomes.
Experience
Work history, roles, and key accomplishments
Head of Department - Teacher
Curro Holdings
Feb 2021 - Apr 2024 (3 years 2 months)
Spearheaded departmental leadership, providing strategic guidance and bolstering staff performance. Directed curriculum development and employed dynamic teaching methodologies to enhance lesson delivery and cater to diverse learning preferences.
Customer Service Representative
The Foschini Group
Jan 2021 - Feb 2021 (1 month)
Delivered exceptional customer service through multi-channel support, expertly resolving customer issues while maintaining composure and empathy. Collaborated with teams to enhance the customer service process and documented interactions for quality assurance.
Education
Degrees, certifications, and relevant coursework
University of the Western Cape
Bachelor of Accounting, Accounting
2017 - 2021
Studied Bachelor of Accounting, focusing on financial principles, accounting practices, and business management.
The Settlers High School
High School Certificate, General Education
2012 - 2016
Completed High School Certificate with a focus on foundational education and skills preparation for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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