Open to opportunities

James William

@jameswilliam

Analytics professional with 10+ years experience driving data-led process improvement and stakeholder-aligned system design.

United Kingdom

Message

What I'm looking for

I seek roles where I can lead data-driven process improvements, gather and translate complex requirements, influence stakeholders, and deliver measurable operational impact in collaborative organisations.

I am an analytical, people-focused Analyst with 10+ years' experience improving business processes, system design and software development across higher education, local government, law enforcement, health and regulatory environments. I simplify complexity, ask the right questions and bring stakeholders together to deliver practical solutions.

I have led multi-organisation redesigns, produced unified requirements for countywide procurements, and created SQL-based reporting systems that reduced manual work and improved accountability. My work has produced intelligence adopted by senior leaders and improved institutional compliance and operational decision-making.

I combine strong technical capability—SQL, Python, dashboards and system design—with confident communication, facilitation and a calm, structured approach to problem solving. I deliver requirements gathering, UAT, documentation and change support across Agile and Waterfall projects.

Experience

Work history, roles, and key accomplishments

Data Analyst

Home Office

Dec 2023 - Dec 2024 (1 year)

Re-engineered legacy accommodation data processes and built dashboards that reduced manual work and improved provider performance accountability.

SQL Python Dashboards Data Engineering Data Quality

Data Manager

Oxford City Council

May 2023 - Dec 2023 (7 months)

Led multi-organisation workshops to gather and prioritise requirements for a countywide homelessness system, mapped as-is/to-be processes and produced detailed system specifications for procurement.

Requirements Gathering Process Mapping Stakeholder Management Systems Specifications Workshops Procurement Support

Data Analyst

Office for Students

Oct 2022 - Jan 2023 (3 months)

Investigated HESES returns and audited financial statements, performed process testing and UAT, and produced governance reports that supported regulatory decisions.

SQL Data Analysis User Acceptance Testing Reporting Stakeholder Engagement Documentation In Process Testing Governance

Knowledge Manager

UK Health Security Agency

Oct 2021 - Mar 2022 (5 months)

Produced policy briefs and dashboards on COVID-19 disparities and communicated analytical findings to operational and strategic teams to inform response actions.

Policy Briefing Dashboards Data Analysis Reporting COVID 19 Analytics Presentation Knowledge Management

Intelligence Analyst

Metropolitan Police

Jan 2019 - Jul 2020 (1 year 6 months)

Delivered intelligence products and documentation for senior officers, improved intelligence flows through facilitated requirements discussions, and supported high-profile case exhibits.

Intelligence Analysis Requirements Gathering Documentation Reporting Presentation