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James Wilcox

@jameswilcox

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Senior DevOps Engineer specializing in AWS/Azure cloud-native infrastructure, Kubernetes, and secure, compliant CI/CD.

United States

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What I'm looking for

I’m looking for a team where I can build and operate secure, compliant cloud-native platforms—especially Kubernetes and CI/CD pipelines—while improving reliability, observability, and cost efficiency in a fast-moving product environment.

I’m a Senior DevOps Engineer with 10+ years of hands-on experience building and operating cloud-native infrastructure for healthcare and SaaS platforms. My focus is delivering scalable, reliable, and compliant environments that accelerate software delivery and support large-scale data-driven applications.

At Komodo Health, I architected and operated an AWS-based healthcare analytics platform powering the HealthcareMap/MapLab ecosystem for 150+ enterprise customers. I support multi-tenant analytics on Amazon EKS, EMR, Airflow, Snowflake, and shared platform services—enabling teams to provision analytics workspaces in under 2 minutes while maintaining 99.9% availability.

I design CI/CD and Infrastructure-as-Code pipelines using Terraform, Helm, ArgoCD, GitHub Actions, and Jenkins, reducing deployment times by 60% and supporting 300+ production releases annually. I also improve efficiency and reliability by tuning Kubernetes workloads, EMR autoscaling, Spark allocation, and Spot usage—cutting AWS infrastructure costs by ~25% while supporting 2x workload growth.

I lead operational ownership across IAM/RBAC and SAML/SSO integrations, along with observability and incident response using Prometheus, Grafana, and CloudWatch. I’ve driven measurable improvements in MTTR (90 minutes to under 30), helped operationalize new platforms (MapLab/MapView/MapAI), and strengthened healthcare data pipeline reliability from 95% to 99.5%.

Experience

Work history, roles, and key accomplishments

Current

Senior DevOps Engineer

Current

Komodo Health

Feb 2022 - Present (4 years 4 months)

Architected and operated an AWS platform supporting Komodoʼs Healthcare Map ecosystem for 150+ enterprise customers, achieving 99.9% platform availability. Built Terraform/Helm/ArgoCD CI/CD and optimized Kubernetes, EMR, and cost controls to cut deployment times by 60%, reduce AWS costs ~25%, and improve pipeline reliability from 95% to 99.5%.

Amazon Web Services (AWS)Kubernetes Terraform Helm ArgoCD CI CD Grafana Cloudwatch Amazon EMR Apache Airflow

Senior DevOps Engineer

Innovaccer

Mar 2018 - Feb 2022 (3 years 11 months)

Operated cloud infrastructure for Innovaccer Health Cloud and the Data Activation Platform, enabling ingestion and processing of 54M+ unified patient records. Automated deployments with Jenkins/Docker/Kubernetes/Helm/IaC to increase release frequency and improve deployment success to 99%+, while raising reliability from 98% to 99.9% and reducing failed ingestion jobs by ~70%.

Amazon Web Services (AWS)Kubernetes Jenkins Docker Helm Data Reliability Monitoring (ELK Prometheus Grafana Cloudwatch

DevOps Engineer

Atlassian

Sep 2016 - Mar 2018 (1 year 6 months)

Automated Jira Cloud and Confluence Cloud provisioning and configuration on AWS using Terraform, CloudFormation, Bash, and Python, reducing environment deployment time from ~2 days to under 2 hours. Built CI/CD pipelines (Bamboo/Bitbucket/Jenkins) to increase deployment frequency ~40%, reduce failed production releases by 30%, and improve service availability from ~99.90% to ~99.95%.