Open to opportunities

James Wafula

@jameswafula2

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Dedicated professional with strong communication and problem-solving skills.

Kenya

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What I'm looking for

I am looking for a role that challenges me and allows for personal growth.

I am a motivated individual with a passion for delivering excellent work in a competitive environment. My experience in customer service and various skills in communication, writing, and performance have equipped me to handle challenging tasks effectively. I thrive on learning and adapting to new situations, which allows me to contribute positively to any organization.

Throughout my educational journey, I have acquired certifications in customer service and hospitality, which have enhanced my ability to engage with diverse audiences. I am also skilled in social media management and have a talent for writing and performing, which I believe can be valuable assets in any role I undertake.

Experience

Work history, roles, and key accomplishments

Current

Freelance Writer

Current

Self Employed

Wrote and presented poems and stories, showcasing creativity and strong writing skills. Engaged in stage performances and motivational speaking, enhancing public speaking abilities and audience engagement.

Creative Writing Public Speaking Poetry Storytelling Stage Performance Social Media Management Communication Skills Motivity Presentation Skills Time Management

Customer Service Representative

Tamarind Tree Hotel

Sep 2017 - Oct 2017 (1 month)

Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction through effective communication and problem-solving skills. Managed housekeeping and food hygiene standards, contributing to a clean and welcoming atmosphere.