Open to opportunities

james price

@jamesprice

Results-driven IT manager delivering data insights, process optimization, and team leadership for operational excellence.

United States

Message

What I'm looking for

I’m looking to leverage my business acumen and operational expertise in a non-technical leadership or analysis role—delivering actionable insights, optimizing processes, and supporting executive decision-making with strong organizational and problem-solving.

I’m a results-driven manager with over 10 years of experience in operations, data analysis, project coordination, and team leadership, focused on delivering actionable insights through data reporting and visualizations.

As IT Manager (Operations & Systems) at Sea Watch International, I’ve led multi-location equipment deployment, managed help desk operations, and supported executive decision-making with status reporting. Previously, at Choptank Transport, I developed custom reports and Tableau dashboards, queried databases, and built Excel-based reports to drive operational improvements—while also managing onboarding and maintaining customer relationship data systems. My background also includes hands-on IT leadership in the U.S. Army, where I installed, configured, and maintained network infrastructure and secure communication solutions. I’m strong on organizational and problem-solving skills, and I’m motivated by improving efficiency in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

IT Manager - Operations & Systems

Current

Sea Watch International, Ltd.

Sep 2021 - Present (4 years 11 months)

Led equipment deployment and rollout projects across multiple locations and managed help desk operations to resolve user issues. Conducted regular audits and access reviews to support compliance and security while coordinating network and facility maintenance across sites.

Project Coordination Equipment Rollouts Help Desk Support User Support Access Reviews Compliance Security Audits Network maintenance Facility Maintenance Executive Status Reporting

Data Specialist / Operations Support

Choptank Transport, Inc.

Aug 2014 - Feb 2020 (5 years 6 months)

Developed and distributed custom reports and data visualizations (including Tableau dashboards) to support Sales and Operations leadership. Queried databases and built Excel-based reports to drive business insights and operational improvements.

Custom Report Development Data Visualization Tableau Excel reporting Windows Support Linux Support

Scheduler / Production Coordinator

American Phoenix Inc.

Oct 2013 - May 2014 (7 months)

Scheduled production orders for major clients to optimize workflow and meet deadlines, while managing inventory tracking and daily compound inventories using Excel-based tools. Maintained accuracy by inputting and verifying complex recipes and production data in company systems and produced recurring production worksheets and tracking spreadsheets.

Production Scheduling Workflow Optimization Worksheet Production Tracking Spreadsheet

IT Specialist (Leadership Ops)

United States Army

May 2008 - Sep 2009 (1 year 4 months)

Installed, configured, and maintained network infrastructure and communication systems in dynamic environments, including managing server setups and implementing secure communication solutions such as VOIP. Trained in troubleshooting, security protocols, and system optimization while installing operating systems and supporting end-user needs.