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Jamal Olaitan

@jamalolaitan

Detail-oriented customer support and data annotation specialist focused on AI model quality.

Nigeria
Message

What I'm looking for

I seek roles where I can apply data annotation and AI quality assurance skills, work in collaborative, process-driven teams, and advance model performance and user experience.

I am a detail-oriented Customer Support Agent and Data Annotation specialist with hands-on experience in data evaluation, content moderation, and AI productivity tools. I have directly contributed to AI model training and quality assurance through fact-checking, misinformation detection, and annotating diverse datasets.

With a Bachelor of Engineering in Civil Engineering and certifications including AWS Cloud Practitioner and ISC2 in Cybersecurity, I combine technical troubleshooting, process optimization, and multilingual communication to improve user experiences and reduce model bias. I am eager to apply my skills in AI data curation, quality assurance, and customer-facing roles.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CT

Cross River University of Technology

Bachelor of Engineering, Civil Engineering

2015 - 2020

Completed a Bachelor of Engineering in Civil Engineering with coursework in concrete and steel design, BIM, and engineering drawing.

Tech stack

Software and tools used professionally

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Jamal Olaitan - Data Annotation Specialist - DataForce | Himalayas