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Jae Lam

@jaelam

I build supplier governance, quality controls, and corrective-action programs that improve vendor performance and recover costs.

United States

Message

At FabFitFun, I built supplier governance and non-conformance programs across 50+ global vendors, generating $8M+ in vendor recoveries and contributing to 85%+ improvement in quality and delivery KPIs.

I've led product quality, compliance, supplier risk, root-cause investigations, and corrective actions across Product Development, Sourcing, Legal, Operations, and vendor partners. Earlier at Lucky Brand, I oversaw product safety, regulatory compliance, ethical sourcing, and corrective-action plans across the vendor base.

Experience

Work history, roles, and key accomplishments

Sr. Manager, Vendor Management & Compliance

FabFitFun

Jan 2022 - Sep 2025 (3 years 8 months)

Served as Operations SME for product quality and compliance, advising internal teams and vendors on standards and risk. Established supplier governance across 50+ global vendors and built a non-conformance and supplier recovery program that generated $8M+ in vendor recoveries.

Quality Management Compliance Supplier Governance Risk Management Root Cause Analysis CAPA Tableau Excel Vendor Management

Manager, Vendor Management & Compliance

FabFitFun

Jan 2020 - Dec 2021 (1 year 11 months)

Managed vendor quality, compliance, and performance during rapid growth, establishing foundational standards and processes. Partnered across Quality, Sourcing, Product Development, Operations, and Legal to operationalize product and packaging standards and manage non-conformance processes.

Vendor Management Quality Assurance Compliance Root Cause Analysis Corrective Actions Cross Functional Collaboration

Associate Manager, Sourcing, Quality & Compliance

FabFitFun

Nov 2018 - Dec 2019 (1 year 1 month)

Supported creation and implementation of foundational quality and compliance standards, including product quality expectations and inspection criteria. Supported vendor onboarding and seasonal launches by communicating requirements and coordinating corrective actions.

Quality Standards Compliance Vendor Onboarding Risk Assessment Corrective Actions

Associate Manager, Product Integrity & Compliance

Lucky Brand

Jan 2016 - Nov 2018 (2 years 10 months)

Oversaw end-to-end product safety and regulatory compliance for branded goods, partnering with Sourcing, Legal, and Product to meet state, federal, and international requirements. Led social compliance and ethical sourcing across the vendor base, ensuring labor standards and Code of Conduct adherence.

Product Safety Regulatory Compliance Social Compliance Ethical Sourcing Corrective Action Plans