Open to opportunities

Jacinta Diaz

@jacintadiaz

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Certified Medical Assistant and Phlebotomy Technician focused on patient-centered care.

United States

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What I'm looking for

I seek a patient-focused clinical role where I can apply phlebotomy and medical assisting skills, contribute to process improvement, train staff, and continue professional growth in a collaborative healthcare team.

I am a Certified Medical Assistant and Phlebotomy Technician with extensive hands-on clinical experience across hospital and laboratory settings. I prioritize compassionate patient care and clear communication, ensuring every patient feels heard and respected.

My background includes phlebotomy, EKG, medication administration, and medical assisting for advanced heart failure (LVAD) patients, as well as lab specimen processing and quality control. I maintain strict adherence to infection control, HIPAA, and OSHA standards.

I have supported training of new phlebotomists, managed clinical inventory, assisted physicians during procedures, and performed administrative duties such as scheduling and insurance verification. I bring strong technical proficiency with multiple EHR systems and lab equipment.

I am willing to relocate and authorized to work for any employer in the U.S. I seek to join a team where I can contribute clinical skills, improve patient outcomes, and continue professional growth in a patient-focused environment.

Experience

Work history, roles, and key accomplishments

Current

Lab Assistant

Current

Henry Ford Health

Aug 2025 - Present (3 months)

Perform venipuncture and capillary puncture, prepare and process blood specimens, and maintain quality control to ensure accurate laboratory results while adhering to infection control and safety protocols.

Phlebotomy Specimen Processing Inventory Management Point of Care Testing

Current

PST Specialist

Current

Labcorp

Oct 2024 - Present (1 year 1 month)

Manage patient scheduling, insurance verification, and perform venipuncture/capillary collections for varied tests while handling data entry, billing, specimen preparation, and providing superior customer service.

Phlebotomy Insurance Verification Scheduling Specimen Collection Data Entry Billing Customer Service

Patient Care Technician

Jersey Shore University Medical Center

Sep 2023 - Jul 2024 (10 months)

Provided direct patient care including phlebotomy and EKGs, communicated status with care teams, and supported safe patient outcomes through monitoring, documentation, and critical patient interventions.

Patient Care Phlebotomy Vital Signs Documentation Communication CPR

Medical Assistant

Jersey Shore University Medical Center

May 2019 - Sep 2023 (4 years 4 months)

Supported advanced heart failure clinic operations by performing phlebotomy, obtaining Doppler BP for LVAD patients, preparing exam rooms, documenting charts, and assisting physicians with procedures and injections.

Phlebotomy LVAD Doppler BP Patient Intake Patient Education

Residential Specialist

Amib Inc

Sep 2017 - May 2019 (1 year 8 months)

Delivered direct care and community support for individuals with visual impairments and developmental disabilities, including personal care, transportation, and household assistance.

Direct Care Transportation Housekeeping Patient Safety Communication Personal Care

Certified Medical Assistant

Medical Health Center

Sep 2018 - Mar 2019 (6 months)

Greeted patients, prepared them for exams, collected specimens, administered injections, performed EKGs and non-nuclear stress tests, and maintained exam room readiness and clinical supplies.

Patient Intake Phlebotomy Non Nuclear Stress Test Supply Monitoring