Skip to main content
Izzy VIV
Looking for a job

Izzy V

@izzyv

I resolve complex contract pricing, claims, billing discrepancies, and financial compliance issues across enterprise systems.

United States
Message

At The Cigna Group, I investigate supplier pricing models and complex membership claims, resolve financial discrepancies, and manage contract eligibility and pricing alignment across SAP, EDI, PEGA, CRM, and SharePoint.

Previously at Cardinal Health, I audited customer financial documentation and dispute files, investigated transaction risks, maintained claim audit trails in SAP and Salesforce, and escalated critical safety and compliance information to regulatory teams.

My background also includes resolving billing disputes and chargebacks at Goyard, managing financial administration and SAP ledger activity at Loro Piana, and supporting software-release testing to improve solution integrity.

Experience

Work history, roles, and key accomplishments

The Cigna Group logoTG

Senior Analyst

Jun 2025 - Jun 2026 (1 year)

Performed deep-dive research and forensic analysis on supplier pricing models and complex membership claims to identify root causes of data anomalies and systematically resolve financial discrepancies. Conducted comprehensive audits of high-value credit/rebill requests, cross-referencing documentation against internal compliance protocols and corporate policy to ensure absolute financial accuracy.

Cardinal Health logoCH

Data Operations & Customer Order Management

Feb 2022 - Aug 2024 (2 years 6 months)

Reviewed, verified, and audited complex customer financial documentation and formal dispute files for accuracy prior to executing system-wide claim approvals and processing. Investigated high-stakes transaction patterns and flagged suspicious purchasing queues, applying strict validation protocols to minimize corporate risk and financial leakage.

Goyard Inc logoGI

Client Service Coordinator

Goyard Inc

May 2016 - Aug 2021 (5 years 3 months)

Successfully managed high-level client financial escalations, resolving complex billing inquiries, chargebacks, and transaction disputes efficiently. Audited consumer transaction patterns to identify and prevent potential fraud, maintaining meticulous case logs to protect revenue and support risk-mitigation strategies.

Loro Piana logoLP

Customer Service Specialist

Loro Piana

Aug 2012 - Apr 2016 (3 years 8 months)

Managed routine accounting and transactional billing workflows; compiled and verified weekly financial documentation packages to ensure accurate, timely corporate payments. Utilized SAP to monitor transactional history, balance daily accounts, and maintain accurate data entries for financial reconciliation.

Education

Degrees, certifications, and relevant coursework

Hostos Community College logoHC

Hostos Community College

Associate Degree, General Studies

Attended Hostos Community College in New York, focusing on foundational studies.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan