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Open to opportunities

Ivy Magno

@ivymagno

Experienced hospitality professional with strong virtual assistant skills.

Philippines

What I'm looking for

I am looking for a role that values adaptability and offers opportunities for growth in a supportive environment.

I am a highly accomplished and adaptable professional with 16 years of extensive experience in the dynamic hospitality industry. My journey has equipped me with a wealth of operational management skills, and I have recently transitioned into the role of a Virtual Assistant after completing comprehensive training. This training has not only enhanced my administrative capabilities but also allowed me to successfully onboard clients, demonstrating my commitment to providing exceptional support services.

In my previous roles, I have excelled in various positions within the hospitality sector, including as a Cashier and Service Attendant at Sofitel Philippine Plaza Hotel. My responsibilities included managing guest billing, processing payments, and ensuring that all financial transactions were handled accurately and efficiently. I pride myself on delivering impeccable service to guests, addressing their needs promptly and professionally.

To further enhance my skill set, I have earned a QuickBooks Online Bookkeeping certificate, which has equipped me with valuable financial management skills. I am proficient in essential administrative tasks such as scheduling, email management, data entry, and document preparation, making me a versatile asset to any team.

Experience

Work history, roles, and key accomplishments

SH

Food & Beverage Cashier and Service Attendant

Sofitel Philippine Plaza Hotel

Jul 2008 - Present (16 years 11 months)

Managed accurate and efficient guest billing, processing payments and handling financial transactions related to service. Provided impeccable VIP service, ensuring guest needs were met promptly and professionally, including greetings, inquiries, and special requests.

Education

Degrees, certifications, and relevant coursework

CC

Camarines Norte State College

Bachelor of Science, Elementary Education

Completed a Bachelor of Science in Elementary Education. This program provided a strong foundation in educational theories and practices.

FA

Freelancing Academy

Certificate, Bookkeeping

Earned a Bookkeeping Certificate from the Freelancing Academy. This certification equipped me with valuable financial management skills to support diverse business needs.

Tech stack

Software and tools used professionally

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Ivy Magno - General Virtual Assistant - YRA Support Services | Himalayas