ivonne cartagena
@ivonnecartagena
I improve financial billing, reporting, and data integrity across high-volume enterprise operations.
United StatesWhat I'm looking for
At FIS, I managed $10M in monthly invoice production across 100 accounts, reduced unbilled balances from $25M to $3M in two months, and cut billing discrepancies by 80% through stronger validation processes.
I've grown from Billing Analyst to Financial Analyst II, partnering with global, audit, finance, customer service, and client teams on SAP migrations, contract application, revenue recognition, KPI reporting, SOX support, and Alteryx automation that saved more than 600 hours annually. I’m wired to identify patterns, connect the dots quickly, and reduce friction so the work feels lighter for those around me.
Experience
Work history, roles, and key accomplishments
Caregiver – Special Needs Individual
MARCH
Mar 2025 - Jan 2026 (10 months)
Provided dedicated, one-on-one support for a nonverbal individual with Down syndrome, building trust through patience, empathy, and consistency. Coordinated daily schedules and care routines while maintaining detailed documentation.
Education
Degrees, certifications, and relevant coursework
Valencia College
Associate of Arts, Liberal Arts
Earned an Associate of Arts degree in Liberal Arts from Valencia College in Orlando, Florida.
University of Central Florida
Bachelor of Arts, Business
Earned a Bachelor of Arts degree in Business from the University of Central Florida in Orlando, Florida.
University of Central Florida
Certificate, Web Development
Completed a Web Development Certificate from the University of Central Florida in Orlando, Florida.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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