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Ivan Iapichino

@ivaniapichino

IT Support Technician at Barrel Cloud S.L., where I deployed OpenClaw on Linux and configured automated email delivery.

Spain
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At Barrel Cloud S.L., I deployed OpenClaw on a Linux server and configured automated email delivery. I also set up Tailscale and SSH for remote access and deployment.

During my IT support internships at Barrel Cloud S.L. and MCM LABS, I worked with hardware and software installation, computer repairs, Windows systems, peripherals, and basic server setup. I also supported users and handled technical incidents, including remote support through TeamViewer and AnyDesk.

Before moving into IT support, I worked in hotel reception at Coast Gavà S.L. – Hotel Playa Grande, Hotel SB Castelldefels, and Hotel Fira Congress. I handled reservations and guest service, and used Ulyses, Avaibook, SIHOT, and Tesipro/Ulyses.

At Azertia, I provided in-person, telephone, and online customer service and supported administrative work, including invoices and reports using Excel and Word. I’m currently studying for a Higher Vocational Degree in Web Application Development.

Experience

Work history, roles, and key accomplishments

HC

Conserje y Recepción

Hotel SB Castelldefels

Jun 2024 - Sep 2024 (3 months)

Provided night reception and customer service in a 300-room hotel using SIHOT. Handled daily administrative filing and cash reconciliation for hotel, bar, restaurant, and breakfast operations.

AZ

Atención al Público y Auxiliar Administrativo

Azertia

Sep 2019 - Jun 2024 (4 years 9 months)

Provided customer service in person, by phone, and remotely. Organized schedules, created marketing campaigns, and used Excel and Word for databases and reports. Managed billing, collections, and access control at various venues.

HC

Recepcionista

Hotel Fira Congress

Mar 2023 - Sep 2023 (6 months)

Provided direct guest service and managed hotel software Tesipro/Ulyses. Performed cash reconciliation and closing for hotel, bar, restaurant, and breakfast operations.

Education

Degrees, certifications, and relevant coursework

GW

Grado Superior en Desarrollo de Aplicaciones Web

Grado Superior, Web Development

2026 -

Currently pursuing a Higher Degree in Web Application Development, ongoing as of 2026.

GR

Grado Medio en Sistemas Microinformáticos y Redes

Grado Medio, Microcomputer Systems and Networks

2024 - 2026

Completed a Middle Grade in Microcomputer Systems and Networks from 2024 to 2026.

EO

Educación Secundaria Obligatoria

ESO, General Education

Completed compulsory secondary education in 2013.

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