Itrat Zahra
@itratzahra
AI Automation Engineer specializing in LLM integrations and reliable workflow automation.
What I'm looking for
I’m an AI Automation Engineer who builds AI automation systems end-to-end—LLM integrations, CRM automation, and Python tooling that run reliably without hand-holding. I’ve led everything from prompt workflows and data pipelines to production automation stacks.
As the Founder of an AI automation venture, I productized missed-call recovery, after-hours booking, and AI follow-up systems for US local service businesses. I integrated the Claude API (via Google Apps Script) for AI-personalized outreach at scale, and architected a full CRM automation stack on GoHighLevel with production workflows for booking confirmation, no-show recovery, reply capture, and client onboarding.
Before shifting fully into automation engineering, I spent 9+ years as a malware and threat-intelligence researcher, applying LLM-assisted workflows to detection engineering ahead of it becoming standard practice. I authored network detection rules, converted IOCs into actionable detection coverage, and built Python tooling for detection engineering and analysis—alongside malware analysis and network security research against active threats.
Experience
Work history, roles, and key accomplishments
Founder — AI Automation Engineer
ZeroGlide AI
Jan 2026 - Present (6 months)
Built an AI automation agency productizing missed-call recovery, after-hours booking, and AI follow-up systems for US local service businesses. Integrated the Claude API via Google Apps Script and architected a GoHighLevel CRM automation stack for client onboarding and booking/reply workflows.
Senior Research Scientist
TechnoGenics FZCO
Aug 2025 - Jul 2026 (11 months)
Applied AI prompting and LLM-assisted workflows to accelerate research output and developed custom Python tooling for detection engineering and analysis. Owned the threat CMS approval workflow and produced a monthly threat digest, conducting malware and network security research against active threats and zero-days.
Senior Research Scientist
TechnoGenics SMC Pvt. Ltd.
Aug 2020 - Jul 2025 (4 years 11 months)
Authored network detection rules deployed in company security products, protecting customers ahead of vendor patches. Tracked zero-days, active campaigns, and threat-actor TTPs via open-source intelligence, converting IOCs into actionable detection coverage.
Malware Researcher
Ebryx (Pvt.) Ltd.
Aug 2016 - Mar 2019 (2 years 7 months)
Developed Python automation scripts and full web applications using Django and PostgreSQL. Conducted controlled malware detonations in VMs using Cuckoo Sandbox and FakeNet, and wrote Snort rules to block command-and-control callback channels.
Education
Degrees, certifications, and relevant coursework
FAST-NUCES
Master of Science, Computer Science
2013 - 2016
Completed an MS in Computer Science at FAST-NUCES from 2013 to 2016.
The Islamia University of Bahawalpur
Bachelor of Science (Honours), Computer Science
2009 - 2013
Grade: Gold Medalist
Completed a BS (Hons) in Computer Science at The Islamia University of Bahawalpur from 2009 to 2013, graduating as a Gold Medalist.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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