Isha Sharma

I am a finance graduate with hands-on experience in data reporting, payroll operations, and client service. My journey has equipped me with strong analytical skills and a process-oriented mindset, which I am eager to leverage in reference data and banking operations roles. I pride myself on my ability to deliver accurate and timely outputs that align with business goals, even in dynamic and high-performance environments.

During my tenure as a Payroll Administrator at QX Global Services, I efficiently managed end-to-end payroll reports, ensuring compliance and high client satisfaction. I successfully reduced payroll report time by 60% through automation and trained several associates, enhancing team performance. My commitment to excellence is reflected in my achievement of a 100% customer satisfaction score in bi-annual feedback surveys, showcasing my dedication to accuracy and timely delivery.

In addition to my professional experience, I have demonstrated leadership skills through various positions of responsibility, including leading a team for a traffic awareness campaign and organizing cultural events. My academic achievements, including distinctions in multiple semesters, further highlight my commitment to excellence and continuous learning.