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Isaias Yemane

@isaiasyemane

Technology program director at University of Maryland Extension who built a $6M+ statewide program and scaled it to 25,025 service calls.

United States

Message

At University of Maryland Extension, I built the Marylanders Online technology program from the ground up and lead its $6M+ portfolio across five workstreams. I established its operating model and delivery systems, and scaled service to 25,025 calls at 94% resolution over two operating years.

I advise executives with decision memos and performance reporting, and introduced AI-enabled self-service and triage workflows with governance, security, and accessibility controls. Previously, at Seefar Enterprise, I directed a $10M+ multi-country portfolio during startup and growth; my work also spans technology, law, regulatory risk, and international programs.

Experience

Work history, roles, and key accomplishments

Current

Project Director / Director of Tech Extension

Current

University of Maryland Extension

Oct 2022 - Present (4 years)

Built a statewide technology program from the ground up as its first full-time hire, leading a $6M+ federally funded portfolio across five workstreams. Scaled operations to 25,025 service calls at 94% resolution and 342,300 website visitors.

Program Management Portfolio Management Strategic Planning Roadmapping Budget Planning Risk Management KPI Dashboards Operational Reporting AI Driven Operations Stakeholder Management Team Building Performance Management Agile Waterfall Compliance Treasury NTIA USDA

Senior Consultant, Technology, Law & Risk Advisory

Independent / Global Clients

Feb 2020 - Sep 2022 (2 years 7 months)

Advised the European Commission, Chatham House, Norwegian Refugee Council, Mastercard, and Tech Mahindra on technology, data privacy, and policy risk. Led cross-functional technology programs across legal, engineering, IoT, and cryptography-as-a-service.

Technology Advisory Data Privacy Risk Policy Cross Functional Program Management Legal Engineering IoT Cryptography Executive Roadmapping Decision Memoranda Risk Frameworks

Regional Manager, East Africa

Seefar Enterprise

Jan 2016 - Dec 2019 (3 years 11 months)

Led regional launch and growth during the company's startup phase, directing a $10M+ multi-country portfolio for the German Federal Foreign Office, UK Home Office, and European Commission. Incorporated subsidiaries in Ethiopia and Sudan and built delivery systems in opaque regulatory environments.

Regional Management Program Management Portfolio Management Startup Growth Regulatory Compliance Stakeholder Management Risk Management Government Relations Donor Relations Staffing

Research Associate, International Law

Yale Law School

Jan 2011 - Dec 2015 (4 years 11 months)

Conducted doctoral research and co-authored 'Third State Obligations and the Enforcement of International Law' with Professor Lea Brilmayer.

International Law Legal Research Academic Writing Co Authoring

Counsel to the Office of the President & International Arbitration Advocate

Government of Eritrea / Permanent Court of Arbitration

Aug 2006 - Aug 2009 (3 years)

Managed evidence development and claims administration for 70,000+ claims on deadline-driven workstreams, supervising lawyers and paralegals in the field.

Legal Counsel International Arbitration Evidence Management Claims Administration Team Supervision Deadline Management