Isaac Vazquez
@isaacvazquez
Versatile technology professional bridging network operations and process automation.
What I'm looking for
I am a versatile technology professional with a background spanning agriculture, formal computer science education, and leadership in network operations. I rapidly master complex technical systems and adapt to new environments to deliver reliable solutions.
At Cook Solutions Group I led process automation initiatives, contributed to product implementations and system integrations within ATM network infrastructure, and designed improvements to ticketing systems and operational workflows. I also provided after-hours technical support to maintain 24/7 continuity.
I mentored a 25-person team, trained new supervisors, and translated complex technical concepts into actionable guidance to improve cross-functional communication. Colleagues know me for creative troubleshooting and fostering an open, collaborative environment that encourages escalation and shared problem solving.
Earlier I supervised 10–15 employees in planting and cultivation operations, managed weather-dependent contingency planning, operated and repaired farm machinery, and coordinated multi-phase construction projects. I bring strong analytical thinking, rapid learning, and process innovation to technical roles.
Experience
Work history, roles, and key accomplishments
Network Operations Center Supervisor
Cook Solutions Group
Apr 2019 - Present (6 years 6 months)
Led NOC operations and supervised a 25-person team while spearheading process automation, ticketing system improvements, and emergency after-hours technical support to maintain 24/7 ATM network continuity.
Assistant Field Manager
Rising River Farm
Apr 2007 - Mar 2018 (10 years 11 months)
Supervised 10–15 seasonal employees and managed planting, cultivation, and harvesting operations while maintaining organic certification standards and leading equipment maintenance and multi-phase construction projects.
Education
Degrees, certifications, and relevant coursework
University of Massachusetts Lowell
Bachelor of Science, Information Technology
Completed a Bachelor of Science in Information Technology with coursework focused on Java programming.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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