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Isaac EnlowIE
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Isaac Enlow

@isaacenlow

Senior Java backend software engineer specializing in production support, root-cause investigation, and API troubleshooting for high-availability systems.

United States
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What I'm looking for

I’m looking for a role where I can stabilize and improve Java backend services in production—using SQL, logs, and incident response to prevent escalations, collaborate with engineering teams, and deliver reliable uptime.

I’m a Software Engineer focused on supporting and improving enterprise-scale Java backend applications that serve 100,000+ users. I combine production support discipline with hands-on backend debugging to keep systems available and dependable.

Since September 2018, I’ve provided production support for high-availability Java services by diagnosing issues through Java debugging, Oracle SQL analysis, and log investigation. I perform root cause analysis on recurring defects and implement fixes that improve reliability and reduce escalations.

When incidents happen, I’m built for fast stabilization: I implement hotfixes and configuration updates to restore service quickly and minimize downtime. I also proactively monitor production environments in Splunk to identify application performance issues and system anomalies before they escalate.

I support customer-facing backend integrations across REST APIs and SOAP/XML services, including API troubleshooting for sensitive production workflows. I collaborate across engineering and support teams on escalations, release validation testing, and incident resolution, and I contribute through code reviews, Git-based workflows, and CI/CD deployments using Jenkins.

Experience

Work history, roles, and key accomplishments

General Dynamics IT logoGI
Current

Java Backend Software Engineer

Sep 2018 - Present (7 years 9 months)

Provided production support for enterprise Java applications serving 100,000+ users, ensuring high availability and operational stability. Diagnosed backend issues using Java debugging, Oracle SQL/log analysis, and root cause investigations, and implemented fixes and hotfixes to restore service and reduce escalations.

Education

Degrees, certifications, and relevant coursework

Radford University logoRU

Radford University

Bachelor of Science

2014 - 2018

Earned a Bachelor of Science degree at Radford University from 2014 to 2018.

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