IRENE GITONGA

As a customer-centric professional with a strong background in medical psychology, I bring a unique blend of empathy and analytical skills to the table. With over a year of experience in customer service, I have honed my ability to listen attentively to customer inquiries and concerns, providing accurate information and maintaining a positive customer experience.

My experience as a therapist has further strengthened my communication skills, allowing me to develop personalized treatment plans and guide patients in their mental health journeys. I am confident in my ability to work collaboratively as part of a team, leveraging my problem-solving skills to resolve conflicts effectively.

With a strong foundation in data analysis, I am proficient in SPSS and have contributed to data management, ensuring high standards of information integrity. I am a registered member of the Medical Psychologists Association of Kenya and have volunteered with the Kenya Red Cross Society, demonstrating my commitment to making a positive impact.