Iqra Ahmad
@iqraahmad
I improve banking and research operations through accurate documentation, workflow coordination, and client communication.
PakistanWhat I'm looking for
I'm currently supporting market research at Silverlight Research Expert Network, building on more than three years of banking operations experience at Allied Bank Limited.
In banking, I processed over 500 transactions monthly with 98% accuracy in records and reporting, while improving customer satisfaction by 15% through stronger service delivery and relationship management.
I've also facilitated training for more than 100 attendees with a 95% satisfaction rate, and bring hands-on experience in data entry, document verification, workflow management, compliance, reporting, and administrative support.
Experience
Work history, roles, and key accomplishments
Market Research Analyst
Silverlight Research Expert Network
Nov 2025 - Present (9 months)
Conducts market research analysis for a remote expert network.
Banking Services Officer
Allied Bank Limited
Dec 2018 - Oct 2022 (3 years 10 months)
Processed over 500 transactions monthly while ensuring 98% accuracy in records and reporting. Increased customer satisfaction by 15% through improved service delivery and customer relationship management.
Facilitator
USAID
Mar 2017 - Apr 2017 (1 month)
Facilitated training sessions for over 100 attendees, resulting in 95% participant satisfaction rate.
Human Resources Intern
SEHER NGO
Feb 2016 - Feb 2016 (0 months)
Supported HR operations and administrative tasks as an intern.
Education
Degrees, certifications, and relevant coursework
Institute of Corporate and Taxation
Certified Tax Advisor, Tax Law/Taxation
2023 - 2023
Certified tax advisor program focused on tax law and taxation.
Balochistan University of Information Technology and Management Sciences
Bachelor of Business Administration, Human Resources Management
2014 - 2018
Bachelor of Business Administration with a focus on human resources management.
Availability
Location
PakistanAuthorized to work in
Job categories
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