Open to opportunities

INGRID MENDEZ

@ingridmendez

Message

Experienced mental health nurse with strong customer service skills.

United Kingdom

Message

What I'm looking for

I seek a role that values collaboration, professional growth, and impactful patient care.

I am a dedicated mental health professional with over 16 years of diverse experience, ranging from retail management to healthcare. My journey has equipped me with a unique blend of skills, particularly in mental health nursing, where I have honed my ability to deliver quality care and support to service users. I hold a Postgraduate Diploma in Mental Health Nursing and am registered with the Nursing and Midwifery Council, which underscores my commitment to the field.

In my current role as a Community Psychiatric Nurse at Southwest London & St George’s Springfield Hospital NHS Trust, I lead and support junior staff while advocating for service users' needs. My expertise in mental health assessments, risk management, and patient-centered care planning allows me to make informed decisions that positively impact the lives of those I serve. I am passionate about empowering individuals to take responsibility for their care and fostering a collaborative environment among healthcare teams.

Experience

Work history, roles, and key accomplishments

Current

Community Psychiatric Nurse

Current

Southwest London & St George’s Springfield Hospital NHS Trus

Feb 2021 - Present (4 years 3 months)

Deliver quality nursing care focusing on physical, psychological, and social needs. Lead and support junior staff in risk assessment and management, advocate for service users, and conduct Mental Health assessments. Collaborate with NHS commissioners for care planning.

Risk Assessment Team Leadership Communication Skills Advocacy Care Act Assessment

Senior Supervisor

The Perfume Shop

Oct 2014 - Sep 2015 (11 months)

Drive sales growth by monitoring key performance indicators, setting goals, and motivating the team. Provide feedback to management and ensure business performance is maximized.

Sales Management Performance Management Customer Service Goal Setting Communication Skills Budgeting Leadership

Assistant Manager

Original Penguin Stratford

Jun 2014 - Sep 2014 (3 months)

Maximize store sales and ensure excellent customer service. Maintain health and safety standards, participate in visual merchandising, and manage store operations.

Sales Performance Customer Service Health and Safety Leadership Problem Solving

Education

Degrees, certifications, and relevant coursework

King's College London

Postgraduate Diploma, Mental Health Nursing

2017 - 2020

Completed a Postgraduate Diploma degree with Registration in Mental Health Nursing, focusing on advanced nursing practices and mental health care.

London Metropolitan University

Bachelor's Degree, International Relations

2012 - 2016

Earned a Bachelor's degree in International Relations and Politics, studying global political systems, international relations theories, and political analysis.