At ConnectWise LLP, I own end-to-end UX design for enterprise SaaS experiences across web and mobile. I evolved the centralized Figma design system with reusable components, semantic tokens, responsive patterns, and contribution workflows.
I designed BrightGauge report-builder and dashboard experiences for complex MSP workflows, focusing on information architecture and data-heavy usability. I also review coded components against Figma specifications and conduct design-to-code drift audits.
At Secure Meters Ltd., I designed enterprise utility experiences spanning monitoring, billing, installations, and service requests. I used research, usability testing, and shared UI patterns to make complex workflows easier to understand, and I apply AI-assisted tools while reviewing their outputs before adoption.
