Imani Davenport

Traveled with mobile collections team to various collections sites to collect blood and processed and filtered blood within the appointment time frame. Processed paperwork to ensure that collection is connected to the right donor and ensured all equipment worked properly as well as performing QC.

Properly labeled, stored, and transported blood specimens to ensure accurate testing, adhering to safety protocols to prevent infection transmission. Maintained phlebotomy equipment to ensure proper functioning and sterility.

Gained experience in properly labeling, storing, and transporting blood specimens to ensure accurate testing, while adhering to safety protocols. Maintained phlebotomy equipment and demonstrated proficiency in various blood collection techniques.

Conducted virtual consultations with patients, providing compassionate care and addressing healthcare concerns and medication needs. Coordinated medication orders and deliveries to ensure timely and accurate shipment to patients' homes.

Responded to customer calls and established an average of 10 follow-up sales appointments weekly. Exceeded sales outreach goals by making 160 cold calls and sending 35 customized emails daily.

Established and maintained stock records and other documents, such as inventory, material control, accounting, and supply records. Assisted in simplifying and standardizing the collection and use of maintenance data.

Completed high school education, earning a diploma.

Activities and societies: National Health Career Association Phlebotomy Technician certification (2024); BLS Certification (December 2023-December 2025)

Completed the Certified Phlebotomy Technician program, gaining expertise in venipuncture, specimen processing, and patient interaction. Acquired proficiency in anatomy, physiology, and infection control standards.