Open to opportunities

Ilich García

@ilichgarca

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Staff QA Engineer specializing in web, API, and mobile automation testing.

Honduras

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What I'm looking for

I'm seeking QA roles where I can lead automation and performance testing in agile teams, grow technically, and deliver measurable quality improvements.

I'm a Quality Assurance engineer with Staff 2 QA Engineer experience focusing on web, API, and mobile automation. I design test cases, test scenarios, and test runs; build performance tests with JMeter; perform functional testing on Android devices; and manage test plans and cross-browser testing in fast-paced agile teams.

I bring measurable impact: I performed manual tests for over 170 user stories, acted as test lead delivering 20+ change requests, configured ~21 performance test runs for a client backend, authored automated tests (Protractor, WebdriverIO) that reduced manual effort, and supported large-scale ticket resolution and QA initiatives across multiple organizations.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance Engineer

Current

Ernst & Young

Sep 2022 - Present (3 years 1 month)

Performed web, API, and mobile functional testing and led test planning and execution; executed performance tests with JMeter and configured ~21 performance test requests, improving backend test coverage. Managed test cases and test plans and executed manual tests for over 170 user stories while acting as test lead for 20+ change requests.

Test Planning JMeter API Testing Mobile Testing Cross Browser Testing Test Management ISTQB Agile

Mid QA Engineer

Hello Iconic

Apr 2022 - Dec 2023 (1 year 8 months)

Designed and executed API and manual test scripts, supported automated testing strategies, and helped design Postman scripts for ~30 endpoints; manually tested 500+ Jira cards across projects. Researched QA topics (RPA, SAST) and contributed to QA process improvements.

API Testing Postman Testing Design Manual Testing Jira WebdriverIO Agile

Jr QA Engineer

Acklen Avenue

Apr 2021 - Apr 2022 (1 year)

Performed manual, cross-browser, and mobile functional testing; created and maintained ~40 CucumberStudio test cases and supported bug documentation and regression testing to improve product quality. Delivered a challenge project using WebdriverIO, Mocha, ChaiJS and Jenkins to join the team.

Manual Testing Cross Browser Testing Mobile Testing WebdriverIO Mocha ChaiJs Jenkins

QA Analyst

Laureate International Universities

Oct 2020 - Mar 2021 (5 months)

Created automated tests with Protractor and performed daily manual reviews for B2B platforms; developed 17 automated tests for two products, reducing manual QA effort by ~90% and improving early bug detection.

Protractor Automated Testing Manual Testing Gherkin Selenium TestRail

International Support Specialist

Laureate International Universities

Oct 2019 - Oct 2020 (1 year)

Provided user support and created product manuals; resolved ~2,600 support tickets over 11 months, improving response times and user experience across the network.

User Support Documentation Zendesk Ticket Resolution Communication Troubleshooting

Student Bonding Collaborator

Central American Technological University

Jul 2016 - Oct 2019 (3 years 3 months)

Maintained and updated the corporate volunteering database and recorded student bonding hours, leading registration efforts across UNITEC and CEUTEC campuses and ensuring accurate volunteer records.

Data Entry Reporting Attention To Detail

Education

Degrees, certifications, and relevant coursework

Laureate International Universities

Information Technology / Quality Assurance

2019 - 2021

Activities and societies: Developed automated tests (Protractor), created user manuals, and supported users across platforms; part-time international support specialist.

Completed coursework and practical QA-related activities while working in roles that included automated test creation and user support.