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Idah Nassanga

@idahnassanga

I keep records accurate, organized, and secure across data entry, registration, and administrative operations.

I'm currently supporting Pendo Aquariums as an Administrative Assistant/Receptionist, managing communications, calendars, filing systems, basic bookkeeping, data entry, and office coordination.

Previously at the National Identification Registration Authority, I captured biodata and biometrics, verified applicant documentation, protected registration records, and followed data protection and privacy requirements.

At MIDAS BPO Uganda and Airtel Uganda, I prepared, entered, updated, checked, and backed up data across databases and spreadsheets. I also supported data scraping, removed duplicate records, organized paperwork, and supplied requested information to staff.

I hold a Bachelor’s degree in Office and Information Management from Makerere University and bring strong Microsoft Office, records management, scheduling, communication, and confidentiality skills.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant/Receptionist

Current

Pendo Aquariums

Jan 2026 - Present (8 months)

Answered phones, greeted visitors, and scheduled appointments. Managed filing systems, performed data entry, and assisted with event planning and office supply management.

Receptionist Duties Scheduling Data Entry Filing System Bookkeeping Event Planning

Registration Assistant

National Identification Registration Authority (NIRA)

Jun 2024 - Dec 2025 (1 year 6 months)

Captured biodata and biometrics of individuals and retrieved pre-registration information. Provided registration forms, guided applicants, and ensured data protection and privacy compliance.

Data Capture Biometrics Data Protection Privacy Compliance Record keeping

Data Entry Clerk/Data Scraper

Midas BPO Uganda

Jan 2017 - Feb 2020 (3 years 1 month)

Executed scraping operations to collect data from online sources and ensured accuracy and quality. Sorted and prepared data for entry, typed data into databases, and maintained system backups.

Data Scraping Data Entry Database Management Data Quality Spreadsheets System Backups

Data-Entry Clerk

Airtel Uganda

Feb 2014 - Dec 2016 (2 years 10 months)

Gathered invoices, statements, reports, and personal details from employees and clients. Corrected errors, created spreadsheets, and updated databases while ensuring data backup and organized storage.

Data Entry Spreadsheets Database Management Data Backup Error Correction

Education

Degrees, certifications, and relevant coursework

Makerere University

Bachelor's in Office and Information Management, Office and Information Management

2008 - 2012

Pursued a Bachelor's degree in Office and Information Management, covering data and records management, technology proficiency, and administrative techniques.