Open to opportunities

Ian Chandler

@ianchandler

Message

Data analyst skilled in SQL, Python, R, and Tableau.

United States

Message

What I'm looking for

I'm looking for a role that fosters growth, collaboration, and innovation in data analytics.

I'm Ian Chandler, a dedicated data analyst with a strong background in data analysis, operations, and customer service. My expertise lies in SQL, Python, R, and Tableau, where I have hands-on experience in data manipulation, visualization, and interpreting business metrics. I am also certified in Google Data Analytics and am currently pursuing a Master’s in Data Science, which has further honed my skills in data analytics and machine learning.

Throughout my career, I have successfully developed a Tableau dashboard analyzing national sales data, which enabled user-driven exploration through dynamic parameters and filters. My projects reflect my ability to identify trends and provide actionable insights, such as recognizing sales stagnation and underperformance in specific regions. I thrive in collaborative environments and have a proven track record of leveraging data insights to improve sales strategies, as demonstrated during my time at Verizon Wireless, where I exceeded sales metrics by 226% in a single month.

Experience

Work history, roles, and key accomplishments

Current

Server/ Bartender

Current

Olive Garden

Dec 2023 - Present (1 year 5 months)

Delivered excellent service in a fast-paced restaurant environment. Managed transactions and collaborated with team to improve guest satisfaction and key performance indicators (KPIs).

Customer Service Teamwork KPIs Fast Paced Environment Communication

Inside Sales Representative

Verizon Wireless

Aug 2022 - Nov 2023 (1 year 3 months)

Leveraged data insights to improve sales strategies, resulting in top ranking across team and district. Exceeded sales data metrics by 226% in a single month. Consulted with clients to assess needs and propose tailored tech solutions.

Sales Strategy Data Analysis Sales Metrics Consultation Solutions Communication

Desert Tour Guide & Wilderness First Responder

Dreamland Safari Tours

Apr 2021 - Jun 2022 (1 year 2 months)

Collected and interpreted customer feedback data to enhance guest experience and tour operations. Maintained a database of guest preferences, trip routes, and safety metrics for logistical optimization. Recognized for service excellence with highest customer review score.

Customer Feedback Analysis Guest Experience Enhancement Database Management Logistical Optimization

Education

Degrees, certifications, and relevant coursework

Eastern University

Master of Science, Data Science

Studied a curriculum covering data science, data analytics, machine learning, data visualization, big data, and statistical modeling. Engaged in collaborative project work emphasizing real-world applications and cross-functional teamwork. Gained proficiency in data wrangling, big data processing, and extracting actionable insights from large datasets.