Open to opportunities

Iago Faria

@iagofaria

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Supply Chain specialist driving logistics efficiency and KPI-driven process improvements.

Brazil

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What I'm looking for

I seek a role where I can improve logistics operations and KPIs, collaborate across teams, and use SAP and data tools to drive measurable efficiency and SLA compliance.

I am a Supply Chain Analyst with five years of experience in logistics and operations, focused on process optimization, KPI monitoring, and cross-functional collaboration. I bring a customer-focused mindset and a proven record of delivering measurable efficiency gains.

At Sony Europe B.V., I managed end-to-end logistics for the Iberia market, acted as primary liaison with 3PL providers, and coordinated inbound and outbound processes to ensure SLA compliance. I developed Excel dashboards and communication routines that improved KPIs and reduced SLA-related delivery returns.

I have hands-on experience with SAP PRP and S4H, stock allocation and transfers, demand planning support, and warehouse system recovery projects. My data analysis and reporting work supported a recovery that helped drive an 85% sales increase in July following operational disruption.

I am multilingual (Portuguese, English, Spanish), have completed certifications in International Logistics and Supply Chain foundations, and have been recognized internally for engagement, efficiency, and effectiveness.

Experience

Work history, roles, and key accomplishments

Current

Logistics Operations Specialist

Current

Sony Europe B.V

Jan 2021 - Present (4 years 9 months)

Managed end-to-end logistics for the Iberia market, improving KPI performance and SLA compliance through process optimization and 3PL coordination; enabled recovery efforts that contributed to an 85% sales increase in July. Led stock allocation and transfers in SAP and developed Excel dashboards to reduce delivery returns and delays.