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Hussam Brahem

@hussambrahem

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HR Assistant at Syrian Railways who supervised daily HR operations and coordinated leave management.

Syrian Arab Republic

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At Syrian Railways, I supervised daily HR operations, managed leave and internal transfers, and ensured policy compliance.

I monitored task distribution and scheduling to help maintain balanced workloads across departments.

As a freelance Digital Security Specialist, I implemented account protection protocols, managed recovery processes, and provided consultations on digital protection and cyber threat prevention.

Experience

Work history, roles, and key accomplishments

Human Resources Assistant

Syrian Railways

Aug 2024 - Mar 2026 (1 year 7 months)

Supervised daily HR operations, leave management, and internal transfers ensuring policy compliance. Monitored task distribution and scheduling to maintain optimal workload balance across departments.

HR Operations Leave Management Policy Compliance Task Distribution Scheduling

Customer Service Specialist

Big Bite Restaurant

Jul 2023 - Jun 2024 (11 months)

Handled customer inquiries and resolved service-related issues to ensure a positive user experience. Analyzed recurring feedback to suggest practical improvements in service quality and error reduction.

Customer Service Problem Solving Feedback Analysis Team Coordination

Freelancer Digital Security Specialist

Freelance

May 2018 - Jun 2024 (6 years 1 month)

Implemented security protocols to protect digital accounts and prevent unauthorized access. Managed account recovery processes and addressed security vulnerabilities to ensure data integrity.

Digital Security Account Recovery Vulnerability Assessment Cybersecurity Threat Prevention