At Myanmar National Airlines, I work as IT Manager and System Support Lead for the airline’s enterprise system. I also maintain its payment gateway for different currencies and three data centers.
I work with ISPs and software and hardware suppliers, and serve as QA during system updates. I’ve also worked between the airline system and local companies on API projects.
Before becoming IT Manager, I was a Deputy Supervisor and System Administrator for the airline’s enterprise system. I handled user and system issues, coordinated updates with developers, and trained staff and agents on system use.
Earlier, as a Network Technician at Next Generation Inc., I maintained internet connections and troubleshot customer network and hardware issues. I hold an M.C.Sc in Software and Networking from University of Computer Studies, Yangon, with a thesis on a software fault-tolerant system using virtualization technology.
