hssi lahcen

Analyzed network logs, drive tests, and KPIs to identify patterns and optimize performance; developed Python automation tools to streamline data pipelines and accelerate iteration. Completed corporate generative AI training to extend capabilities in prompt engineering and agentic architectures.

Created automated end-to-end workflows using Make.com and Python to connect APIs and extract web data for lead generation, improving process efficiency and data flow reliability. Managed cross-functional teams and mentored junior staff to drive rapid validation and continuous improvement.

Orchestrated real-time observation and root-cause identification during high-traffic events (Ramadan/Hajj), analyzing KPIs and logs to validate feature changes and ensure network stability. Produced custom reports and coordinated solutions with stakeholders to improve performance under peak loads.

Performed daily KPI monitoring, drive test (Nemo/Actix) root-cause analysis, and parameter optimization across multiple countries; developed custom statistical reports and frequency plans while mentoring junior engineers and establishing optimization processes.

Completed a Master's program in Telecom Management focusing on telecommunications strategy and operations.

Completed an engineering program in telecommunications covering RF optimization, network planning, and systems engineering.