Hope User

Provided exceptional guest service in a fast-paced, high-volume environment. Mixed a wide range of cocktails, upsold menu items, and handled cash and POS transactions accurately.

Assisted students with college applications, class registration, and navigating the financial aid process. Maintained confidentiality and ensured compliance with FERPA regulations.

Obtained blood samples for medical testing through venipuncture or capillary puncture. Prepared blood-collecting equipment, drew blood, and safely stored and transported samples.

Handled incoming calls from professional businesses, recording vehicle details and work performed. Processed accurate payments via credit to business accounts or checks.

Prepared drinks with accurate alcohol measurements in a timely manner. Managed cash drawer and ensured accurate transactions each shift.

Entered and paid invoices, created contacts, and answered phone calls addressing client concerns.

Took orders, provided great customer service, and handled money for the entirety of shifts. Trained as a bartender, line cook, and host.

Provided table service including taking orders, serving food and beverages, and ensuring guest satisfaction.

Greeted guests, took drink and food orders, served meals, and handled cash and checkouts.

Handled phone calls, aimed to save customers money while selling products for AT&T.

Pursued an Associate of Applied Science in Laboratory Technician, completing the program in May 2025.

Completed a Certificate in Phlebotomy from June to August 2021.

Completed high school education from April 2010 to June 2013.