Hiếu Huỳnh

Manage and optimize HPE physical server clusters with HPE Morpheus and vCenter/VMware virtualization systems, ensuring high performance and High Availability for core banking services. Design and deploy IBM AIX server architecture and large-scale SAN storage systems, and participate in infrastructure capacity planning and technical solution consulting.

Implemented IT Service Management process automation using Ansible and Jumpserver with ServiceDesk Plus, reducing ticket resolution time. Managed over 700 virtual servers on VMware and FPTCloud, built early warning systems with Grafana and PRTG, and administered Office 365 and 3CX IP PBX while leading DRP drills.

Designed and deployed Cloud/Hybrid infrastructure on AWS, Azure, and VNG Cloud for ASP.NET applications and enterprise products. Implemented Docker containerization with clustering and load balancing, managed Azure AD Connect and LDAP synchronization, and standardized security processes to achieve ISO 27001 and ISO 9001 certifications.

Supported IT Manager in planning and task assignment, and administered Windows Server and VMware vSphere systems. Deployed a multi-location time and attendance system, provided technical support for POS, G-Suite, and Cloud VoIP PBX, and optimized IT asset management with SnipeIT.

Completed the ServiceDesk Plus / Endpoint Central certification.

Completed the ISO 27001:2022 Information Security Management certification.

Completed the Programming foundation and mindset certification.

Completed the AWS Partner: Well-Architected Best Practices (Technical) certification.

Completed the Security Engineering on AWS certification.

Completed the Architecting on AWS certification.

Pursued a Higher Diploma in Network Security & System Management, focusing on cybersecurity engineering.