Hitesh Thakwani

Leading enterprise DevOps and DevSecOps initiatives across AWS and Azure cloud environments for scalable and highly available production platforms. Designed and implemented secure CI/CD pipelines using Jenkins, GitHub Actions, and Azure DevOps, improving deployment reliability by 35%.

• Designed and implemented scalable CI/CD pipelines using Jenkins, reducing manual effort by 40% and accelerating deployment cycles by 30%.
• Automated infrastructure provisioning and configuration management with Ansible, Terraform, and scripting, improving consistency and reducing provisioning time by 50%.
• Deployed and managed Docker/Kubernetes-based applications, enhancing scalability and ava

• Supported the development of Jenkins CI pipelines for builds and deployments across different environments.
• Helped in setting up and configuring DevOps tools such as Jenkins, Ansible, Kubernetes clusters, and monitoring solutions for new projects.
• Learned and implemented basic CDN setup using AWS CloudFront to serve static content (JS, CSS, images) for a web application.
• Gained experience

• Administer and manage 4000+ Linux servers (RHEL, SUSE, CentOS), ensuring high availability, stability, and recoverability of production environments.
• Perform server installation, configuration, patching, and package management using rpm, yum, zypper, and Ansible, maintaining optimal performance and compliance.
• Deploy and manage VMs on VMware vSphere/ESXi, handling infrastructure planning, up

• Worked in the Service Management Team , Handling for JLR UK Plant floor and Application Users
• Provided support on the call and email support for IT related issues and passing the tickets to next relevant queues where if required
• Provided Software Support for Windows systems including Application installation/uninstallation.
• Handling the email support for Plant floor Applications and route

• Worked for US Customers , Handling the Out of Warranty Support.
• Providing the Hardware and Software support to Dell Users which were out of Warranty.
• Extensive Troubleshooting on Windows Systems including OS issues, OS reimage, Software and Hardware Support.
• Taking care of L2 Issues for Dell Computers

• Worked for AOL Internet Service Provider as a Senior Analyst
• Job was to assist client across the UK for their technical queries and issues about AOL ISP and home-based devices.
• Used to take care of L1-L2 issues relating to Internet and Networking, and escalate to the next tier if needed.
• Leveraging excellent communication skills and spreadsheets to address the client's issues and requireme

Bachelor of Technology in Electronics and Communication Engineering from Maharishi Arvind Institute of Engineering and Technology, Jaipur, Rajasthan, from 2006 to 2010.