At Google, I build cloud monitoring and billing systems, including log forwarding APIs, a hardware telemetry pipeline, and end-to-end test automation that protects billing accuracy. I also resolve high-severity incidents and improve the reliability and security of observability infrastructure.
Previously, I scaled Microsoft’s Ask a Professional platform to 11 global markets and 100k daily active users, while using NLP and AI to increase question-handling capacity 15x. Across NetApp, Smarsh, and Numerify, I’ve led architecture, improved enterprise workflows, and reduced customer upgrade cycles by 75%.
