
hilda thuo
@hildathuo
Billing and receivables specialist at Sendy who uncovered KES 10 million in completed work that had never been invoiced.
What I'm looking for
At Sendy, I handled invoice disputes by tracing each charge back to the order and finding where it went wrong. I also cleaned customer balance data in Excel, created a reconciliation method, and trained eight sales account managers to reconcile accounts in Microsoft Dynamics.
At Securex Agencies Limited, I ran monthly invoicing for about 5,000 customers. By matching technical job cards against invoices, I found KES 10 million of completed work that had not reached billing; I also caught a tax-rate issue before incorrect invoices went out.
I enjoy investigating billing problems, fixing the underlying process with the teams involved, and preventing the issue from happening again. I also took Oat'e Snacks from an idea to a registered business supplying The Snack Shack, and worked through production changes to improve product consistency.
Experience
Work history, roles, and key accomplishments
Short-stay host
Airbnb and Booking.com
Dec 2022 - Present (3 years 10 months)
Hosted more than 1,000 guests with a 4.9 rating. Synced calendars across both platforms with clearly written policies to avoid double bookings and payment disputes, earning Airbnb Superhost and Booking.com Traveller Review Award.
Founder
Oat'e Snacks
Apr 2024 - Sep 2026 (2 years 5 months)
Took an oat snack idea to a registered business supplying a retail outlet. Costed every product in Odoo from ingredients up, set prices covering true costs, and managed suppliers, stock, and production planning.
Group Financial Accountant
Sendy Limited
Mar 2023 - Aug 2023 (5 months)
Closed the books for Sendy Limited, Sendy Store and Sendy Freight by the 3rd of every month, two days ahead of the deadline. Cleared intercompany differences by the 5th and filed all statutory tax returns on time with no penalties.
Senior Accounts Receivable
Sendy Store Limited
Apr 2021 - Oct 2022 (1 year 6 months)
Handled customer disputes on automatically raised invoices, tracing each back to the order to find and correct errors. Cleaned data in Excel, wrote a reconciliation method, and trained 8 sales account managers to reconcile their own customers in Microsoft Dynamics.
Management Accountant
Sendy Store Limited
Apr 2021 - Oct 2022 (1 year 6 months)
Led a team of three and prepared audit schedules, answering every auditor query on time. Proposed and implemented approval levels for billing adjustments after identifying a control gap.
Finance Officer
Securex Agencies Limited
May 2017 - Mar 2021 (3 years 10 months)
Ran monthly invoicing for about 5,000 customers with receipt allocation and reconciliations. Found KES 10 million of unbilled work by matching job cards against invoices, and caught a tax rate error before wrong invoices went out, earning the Securex Value Award.
Education
Degrees, certifications, and relevant coursework
Corporate Finance Institute
Financial Modeling and Valuation Analyst (FMVA), Finance
Financial Modeling and Valuation Analyst (FMVA) certification from the Corporate Finance Institute, completed in 2022.
Kenya Methodist University
Bachelor of Business Administration, Finance
Bachelor of Business Administration in Finance from Kenya Methodist University, completed in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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