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Hexalogik Inc

@hexalogikinc

Technical Director, Digital Transformation at TARANA WIRELESS, implementing enterprise platforms and Salesforce systems that drove $150M in revenue.

United States

Message

At TARANA WIRELESS, I’m setting up digital platforms for customers, partners, and internal teams while overseeing key corporate applications and IT roadmaps. I lead a team of IT professionals and work across business teams to advance digital transformation and improve the customer experience.

At RIVERBED TECHNOLOGIES, I worked on Salesforce-based customer service applications, including RMA, subscription licensing, renewals, and telemetry. I also designed integrations with enterprise applications and implemented Salesforce DevOps using GitHub and Jenkins.

At INFOGAIN CORP, I helped build the Knowledge Solution Practice and supported its growth to $5M in annual revenue within 12–18 months. I also developed enterprise search solutions using AI and machine learning and implemented Knowledge Management Systems across several industries.

Experience

Work history, roles, and key accomplishments

Current

Technical Director, Digital Transformation

Current

Tarana Wireless

Oct 2022 - Present (4 years 1 month)

Oversee implementation, maintenance, and upgrade of key corporate applications (CRM, ERP, PLM, Payment and Tax Systems) and develop IT roadmaps aligned with business priorities. Lead a team of IT professionals and drive digital transformation initiatives.

Salesforce NetSuite Oracle ERP PLM Digital Transformation IT strategy Stakeholder Management Team Leadership Cloud Computing Data Privacy GDPR Agile Waterfall Automation

Technology Leader, Digital Transformation

Riverbed Technologies

May 2018 - Sep 2022 (4 years 4 months)

Responsible for transforming enterprise ecosystem for customers, partners, and employees by building personalized digital experience applications and platforms. Drove time-bound and engineering outcome-based strategy, roadmap, and technology alignment for digital transformation.

Salesforce

Force

RMA

Subscription Licensing

Renewals Telemetry

KCS

CTI Knowledge Management Slack Teams CPQ Community

Case Swarming

Jira Confluence GitHub Jenkins

Einstein Analytics

DevOps CI CD

Principal Architect

Infogain

Dec 2000 - Jul 2022 (21 years 7 months)

Led pre-sales team to convert opportunities into contracts, defining service offering strategy and planning. Helped grow Knowledge Solution Practice from startup to $5M annual revenue in 12-18 months.

Pre Sales

Solutions Architect

Knowledge Management Salesforce Solr

Coveo

RFP SOW Cost Estimation

PoC Development

Solution Head, CSO

Infogain Corp

Aug 2002 - Apr 2018 (15 years 8 months)

Led the CSO for Knowledge Management, Enterprise Search, Salesforce, and AEM, including business development strategy, pre-sales activities, and building Center of Excellence. Achieved 15% revenue growth for BU in FY17-18 and implemented 15+ Knowledge Management Systems across industries.

Salesforce AEM Knowledge Management

Enterprise Search

Pre Sales

Solutions Architect

Machine Learning

Center Of Excellence

IP Development

Business Development