Open to opportunities

Henry Ho

@henryksh

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UI/UX designer with psychology background and measurable user-focused impact.

Malaysia

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What I'm looking for

I seek a collaborative, user-centered design role where I can apply research-driven UX, improve product usability, and contribute to measurable engagement and accessibility outcomes.

I am a UI/UX designer with a Bachelor of Science (Hons) in Psychology and formal training from a UI/UX Design Bootcamp. I combine user research, prototyping, and design systems skills with a strong foundation in behavioural science to craft intuitive, accessible digital experiences.

My work history includes roles in administration, research, and digital marketing where I improved processes and engagement—reducing verification time by 60%, boosting website engagement by 50%, and increasing social campaign ROI. I am fluent in Figma, Adobe XD, Sketch, Webflow, HTML/CSS, and JavaScript, and I place emphasis on usability testing and inclusive design.

I thrive in collaborative, agile environments and bring proven results from cross-functional projects, event coordination, and volunteer leadership. I seek opportunities to apply design thinking to solve real user problems and to grow within product or design teams focused on measurable user outcomes.

Experience

Work history, roles, and key accomplishments

Administrative Coordinator

HELP University

Nov 2022 - Jan 2025 (2 years 2 months)

Managed student enquiries and operations, improving daily processes by 20% and automating agreement tracking to reduce data verification time by 60%. Coordinated the Psychology Convention 2023, increasing student engagement and brand awareness by 50%.

Customer Service Process Improvement Event Coordination Data Management CRM

Research Assistant

University of Reading Malaysia

May 2022 - Aug 2022 (3 months)

Developed study materials and recorded participant health data, managing data for 45 participants and ensuring research compliance.

Data Collection BP BMI Measurement Research Compliance Data Entry

Content Editor Intern

Focus on the Family Malaysia

Jul 2021 - Sep 2021 (2 months)

Edited 1,200+ WordPress articles boosting website engagement by 50% and produced social content that increased reach by 25%; organized a time management workshop for 20+ participants.

Content Editing WordPress Content Strategy

Digital Marketing Intern

Donate for Change

Feb 2021 - Apr 2021 (2 months)

Revamped social media strategy to raise Facebook and Instagram engagement by 10% and launched a campaign that boosted engagement 27% in Q2 2021, contributing to a 25% increase in marketing ROI.

Social Media Strategy Campaign Management Analytics Content Creation ROI Optimization Remote Collaboration