Henrietta Henry
@henriettahenry
Experienced data analytics professional and credit specialist driving compliant, customer-focused lending decisions.
CanadaWhat I'm looking for
I am a highly motivated data analytics and credit professional with 10+ years of experience in real estate lending and compliance. I combine analytical rigor with strong stakeholder management to drive positive credit outcomes for customers and the bank.
In my current role as a Credit Analyst at TD, I optimize credit opportunities through due diligence, adjudication, and structuring of credit applications while ensuring adherence to discretionary limits and SLAs.
I have delivered classroom training and mentoring as a Senior Underwriter/Credit Trainer, guiding new analysts through adjudication limits and practical credit decision-making. Previously I audited credit compliance, maintained documentation standards, and supported mortgage verification processes to achieve consistent compliance ratings.
My background includes frontline customer and youth support roles that strengthened my communication, problem-solving, and service delivery skills. I seek roles where I can apply credit expertise, compliance knowledge, and training experience to improve processes and outcomes.
Experience
Work history, roles, and key accomplishments
TGPerformed due diligence and adjudicated real estate lending credit applications to optimize credit outcomes, maintaining SLA compliance and top monthly scorecard ratings while protecting the bank within discretionary limits.
TGDelivered in-class training and mentorship to new credit analysts, directed trainees to obtain credit limits, and authorized adjudications per discretionary lending limits to improve team capability and compliance.
TGAudited credit deals and mortgage documentation to ensure lending policy compliance, drove corrective actions to maintain 100% satisfactory audit and compliance ratings, and tracked verification within SLAs.
Youth Worker
Kennedy House
Jan 2008 - Sep 2010 (2 years 8 months)
Maintained health and safety standards while supporting youth with daily living, social skills, and behaviour management; facilitated educational and recreational activities and reported on client progress.
Customer Information Clerk
Yellow Pages Group
Jan 2003 - Nov 2007 (4 years 10 months)
Processed service orders and billing requests to meet directory schedules, corrected data errors across systems, and maintained accurate customer records to support publishing deadlines.
Education
Degrees, certifications, and relevant coursework
CCCentennial College
Advanced Accounting Courses, Accounting
Completed advanced accounting courses at Centennial College (ongoing).
TUTrent University
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration from Trent University, completed in 2001.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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