HEMANTH PONAGANTI
@hemanthponaganti
Motor Vehicle Expert at Complete Solutions via JustAnswer, troubleshooting advanced vehicles and EV issues for customers.
IndiaWhat I'm looking for
At Complete Solutions via JustAnswer, I provide technical support for advanced motor vehicles and EV-related issues, including Tesla, Ford, Mercedes-Benz, and Porsche vehicles. I troubleshoot customer problems, document cases, and translate technical information into practical instructions.
At SV. Electric Technologies Pvt. Ltd., I supported EV layout and mechanical design activities and studied powertrain architecture, traction motor selection, battery sizing, charging, and BMS concepts. My B.Tech major project covered EV powertrain, battery, charger, and BMS design, including motor evaluation and analysis of vehicle performance, cost, and energy expenditure.
Experience
Work history, roles, and key accomplishments
Motor Vehicle Expert
Complete Solutions via JustAnswer
Jun 2023 - Present (3 years 3 months)
Provides technical support for advanced motor vehicles and EV-related issues, troubleshooting real-time automotive problems and documenting cases using CRM and ticketing workflows.
Electric Vehicle Engineering Intern
SV. Electric Technologies Pvt. Ltd.
Jan 2023 - Apr 2023 (3 months)
Supported EV layout and mechanical design activities, worked on EV system studies covering traction motor selection, battery sizing, and powertrain architecture, and prepared technical reports.
Co-operative Volunteer
Ministry of Cooperation / AICTE Virtual Internship
Dec 2022 - Jan 2023 (1 month)
Developed structured problem-solving, communication, teamwork, and time-management skills through collaborative tasks and simulation-based operational activities.
Salesforce Virtual Intern
AICTE / Salesforce Virtual Internship
Apr 2022 - Jul 2022 (3 months)
Configured CRM objects and workflows, supported data-pipeline activities, created dashboard/reporting outputs, and designed customer feedback surveys.
Education
Degrees, certifications, and relevant coursework
MVGR College of Engineering
Bachelor of Technology, Electrical and Electronics Engineering
2019 - 2023
Pursued a Bachelor of Technology in Electrical and Electronics Engineering, with a focus on EV systems, powertrain, and battery design.
Sri Chaitanya Junior College
Intermediate, General Studies
Completed Intermediate education in 2019.
AICTE & Ministry of Cooperation
Volunteer Certificate, Cooperative Studies
Received a digitally signed volunteer certificate for participation in a virtual internship.
Suresh High School
Secondary School Certificate, General Studies
Completed Secondary School Certificate in 2017.
SV. Electric Technologies Pvt. Ltd.
Certificate of Internship in Electric Vehicles, Electric Vehicles
Completed a certificate of internship in Electric Vehicles.
Salesforce
Virtual Internship Completion Certificate, CRM and Salesforce
Completed a virtual internship and received a completion certificate.
AICTE & Ministry of Cooperation
Digitally Signed Volunteer Certificate, Volunteer Training
Received a digitally signed volunteer certificate from AICTE and the Ministry of Cooperation.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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