Heidi Ali

I am a dedicated pharmacist with over 2 years of experience in clinical pharmacology, medication management, and pharmacy operations. My specialization in outpatient drug therapy and patient education allows me to focus on improving medication therapy management. I have been recognized for my exceptional customer service, effective counseling, and compassionate approach to patient care.

Currently, I work as a Hospital Pharmacist at El-Massa Hospital, where I coordinate with healthcare professionals to optimize patient medication regimens. My efforts in enhancing patient education outreach have resulted in a 25% increase in customer satisfaction scores. I take pride in my ability to manage pharmacy operations efficiently, even in high-pressure environments, ensuring quality care and operational excellence.