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Hector Montanez

@hectormontanez

Power Platform Developer at LUMA Energy who built emergency-response apps, automated workflows, and Power BI dashboards.

Puerto Rico
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At LUMA Energy, I designed Power BI dashboards to monitor crew productivity and developed Power Apps and Power Automate solutions, including an OMS backlog app and a dielectric glove tracker.

During Hurricane Fiona’s emergency response, I served as Section Controller of Logistics and designed a FEMA-compliant materials request app. Its workflow supported request review and approval, while a companion Power BI dashboard gave command staff visibility into order completion.

For the OMS backlog app, I developed a workflow to close resolved events or route unresolved ones for field review. The accompanying dashboard tracked progress, and results showed that 49% of contacted customers had already-resolved issues.

Earlier, at Hospital HIMA San Pablo, I developed and maintained a Physicians Credentials application in C# with Entity Framework and SQL Server. I also built a Python model to predict electrical outage duration using synthetic data.

Experience

Work history, roles, and key accomplishments

LE
Current

Senior Operational Analyst

LUMA Energy

Oct 2024 - Present (1 year 11 months)

Designed and led Power BI dashboards to monitor crew productivity and developed Power Apps and Power Automate solutions including OMS backlog and dielectric glove tracker. Ran Python analysis to identify duplicate customer service events and collaborated with cross-functional teams to process large datasets.

LE

Operational Analyst, Operational Intelligence

LUMA Energy

May 2023 - Oct 2024 (1 year 5 months)

Built advanced analytics reports in Power BI, applied advanced DAX functions, and trained team members on Power BI, Power Automate, and Power Apps. Managed data sources and performed data cleansing and transformation.

LE

Analyst, Material Management, Mail and Freight Logistics

LUMA Energy

Nov 2021 - May 2023 (1 year 6 months)

Designed the Materials Delivery app and automated inventory tracking workflows. Served as Section Controller of Logistics in the Emergency Response for Hurricane Fiona, providing operational context for the FEMA materials-request app.

HP

Programmer 1

Hospital HIMA San Pablo

Jan 2018 - Dec 2022 (4 years 11 months)

Developed and maintained a Physicians Credentials application in C# using Entity Framework, writing SQL Server queries, views, and stored procedures. Resolved user issues and created reports in Crystal Reports 2016.

Education

Degrees, certifications, and relevant coursework

AW

Agile/Scrum Professional Workshop

Certificate of Completion, Agile/Scrum

Certificate of Completion from the Agile/Scrum Professional Workshop, completed in February 2024.

UT

Universidad Del Turabo

Bachelor's Degree, Information Systems

Bachelor's Degree in Information Systems from Universidad Del Turabo, completed in December 2017.

UT

Universidad Del Turabo

Associate Degree, Computer and Network Engineering

Associate Degree in Computer and Network Engineering from Universidad Del Turabo, completed in May 2012.

Tech stack

Software and tools used professionally

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