Heather Jones

Developed and managed multi-platform social media strategies to promote company services, technology innovations, and events. Collaborated with marketing and design teams to execute cohesive, on-brand campaigns, contributing to consistent follower growth and improved interaction.

Supported the sales team by preparing service estimates, drafting contracts, and managing client communications. Improved client onboarding processes and maintained tracking and outreach data using Salesforce to identify trends and strengthen pipeline activity.

Managed client accounts and resolved billing discrepancies, ensuring accurate financial records. Reconciled outstanding balances and partnered with finance and client service teams to resolve complex account issues.

Designed and facilitated art-based therapy sessions for students with emotional and developmental challenges. Integrated creative therapeutic methods to support student expression, while collaborating with special education teams to develop individualized strategies.

Produced high-quality marketing materials and branded content for commercial real estate properties. Contributed to visual identity development and ensured consistency across print and digital campaigns.

Led graphic design for trade shows, web advertisements, internal UI layouts, and print collateral. Managed staffing projects, conducted interviews for legal review teams, and developed onboarding and training documentation for new hires.

Oversaw marketing design production, supported executive scheduling, and coordinated event logistics. Designed branded promotional materials and ensured smooth administrative operations for executive leadership.