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Hearty Hapay

@heartyhapay

Virtual assistant and educator with experience at CallTend Company and Glats Company, supporting real estate outreach and online English instruction.

Philippines
Message

At Glats Company, I delivered personalized, interactive online English instruction and used educational software and video platforms to facilitate lessons. I evaluated student performance and provided actionable feedback.

At CallTend Company, I executed outbound cold-calling campaigns for real estate leads, gathered property details, and updated CRM databases to support clean lead tracking and handoffs.

At JonLe Travel Agency, I created promotional visual assets and social media copy, scheduled posts, and monitored audience engagement. I also coordinated flight bookings, travel itineraries, and customer service inquiries.

As a freelance video editor and content creator, I produced and edited UGC and short-form videos for social media, using pacing, text overlays, sound effects, and transitions tailored to brand guidelines.

Experience

Work history, roles, and key accomplishments

GC

ESL Teacher

Glats Company

Jun 2024 - Aug 2026 (2 years 2 months)

Delivered personalized, interactive online English instruction tailored to diverse international students' learning requirements. Utilized educational software and video platforms to facilitate seamless lesson delivery and maintain high engagement.

CC

Cold Caller / Real Estate Virtual Assistant

CallTend Company

Jan 2023 - Dec 2023 (11 months)

Executed outbound cold calling campaigns to prospect real estate leads and facilitate client outreach. Qualified potential real estate leads by systematically gathering key property details and updating CRM databases accurately.

JA

Social Media Manager & Graphic Designer

JonLe Travel Agency

Dec 2020 - May 2022 (1 year 5 months)

Created promotional visual assets and drafted engaging social media copy to build online brand presence. Scheduled regular posts, monitored audience engagement metrics, and adjusted content strategies accordingly.

SE

Freelance Video Editor & Content Creator

Self-Employed

Produced, edited, and formatted User-Generated Content (UGC) and short-form video reels optimized for social media engagement. Incorporated engaging pacing, text overlays, sound effects, and transitions tailored to brand guidelines.

Education

Degrees, certifications, and relevant coursework

AU

Agusan Del Sur State University

Bachelor of Secondary Education, English

2020 - 2024

Pursued a Bachelor of Secondary Education with a major in English, completing the program in 2024.

DS

Del Monte National High School

Senior High School Diploma, General Academic Strand

2018 - 2019

Grade: With High Honors

Completed Senior High School with a General Academic Strand, graduating with high honors.

Tech stack

Software and tools used professionally

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