Hazem Hussain

I am an IT engineer with a Bachelor's degree in Technology, specializing in Computer Networks. My education has equipped me with the skills to effectively manage and oversee optimal network services for organizations. I am committed to continually advancing my knowledge of relevant technologies, ensuring I stay updated with industry trends.

My experience includes working at Banque du Caire as an IT service desk professional, where I responded to end-user inquiries via various channels, including email, online chats, and phone. I guided customers through system configurations, troubleshooting, and maintenance. Additionally, I completed a training program at QNB Bank, where I supported LAN network issues and resolved ATM network problems, demonstrating my ability to work under pressure and deliver effective solutions.