Hauwa Bello

Spearheaded enterprise-wide business analysis across manufacturing, inventory, procurement, retail and corporate functions, converting senior leadership priorities into a structured transformation roadmap across 10 locations. Architected AS-IS / TO-BE process models and governance across 20+ core processes.

Led end-to-end business analysis for the council's Digital Efficiency Initiative, shaping service redesign, automation and operating-model change from discovery through implementation. Quantified potential annual savings of £18 million by analysing current-state processes and automation opportunities.

Led business analysis and service redesign across regulated fishing export, licensing and reporting services, translating user research and operational evidence into prioritised change. Architected current- and future-state service journeys and process models, using gap analysis to target friction and manual activity.

Directed business analysis across major Health and Care Transformation workstreams, shaping future-state services across clinical, operational, digital and governance domains. Led analysis of the cancer two-week-wait backlog and patient pathways, identifying barriers to access and providing evidence to support service redesign decisions.

Led analysis of business, user and technical requirements for the NHS API Platform, translating complex integration needs into epics, user stories, acceptance criteria and process flows. Defined and validated API, authentication and authorisation requirements using FHIR, OAuth 2.0 and Swagger / OpenAPI.

Spearheaded BA capability improvement across six UK local authorities, assessing inconsistent practices and establishing a common analysis approach across discovery, requirements, process modelling, user research and UAT. Architected and rolled out a standardised BA toolkit including discovery questionnaires, BPMN/process-modelling standards, requirements templates, digital forms and UAT artefacts

Led end-to-end BA across multiple digital products from discovery through live service, including Fostering, Children's Services, Council Tax, My Account and Waste. Architected requirements and BPMN/process models for the migration of Children's Services to Liquidlogic, aligning service, user and technical needs across multidisciplinary teams.

Coordinated cross-functional delivery planning for c.300 products and led rollout of Microsoft Project Server / Microsoft Project.

Completed a MA/Postgraduate degree in Fashion and Business Management in 2016.

Completed a BA Joint Honours in Business Management in 2015.

Earned the BCS Foundation Certificate in Business Analysis.

Completed BPMN Process Modelling training with FDM Group.

Achieved PRINCE2 Practitioner certification.

Achieved Professional Scrum Master I (PSM I) certification.

Completed CMI Management Consultancy certification.