Open to opportunities

Hassan Kalam

@hassankalam

Client Coordinator and accounting operations lead streamlining bookkeeping, QuickBooks, and Canadian tax compliance for smooth client delivery.

Pakistan

Message

What I'm looking for

I’m looking for a role where I can coordinate clients and lead accurate accounting operations—streamlining workflows, managing QuickBooks, and ensuring Canadian HST/VAT/GST compliance—while delivering dependable, timely bookkeeping and reporting.

I’m a Client Coordinator and accounting operations lead who supports businesses and accounting firms with reliable workflow management and accurate bookkeeping. I coordinate between teams and clients to keep communication clear and delivery on time.

In my current role, I streamline and optimize accounting workflows, manage bookkeeping tasks like reconciliations and financial reporting, and oversee QuickBooks Online/Desktop setup, chart of accounts, and reporting accuracy. I also support tax compliance for Canadian HST (Regular & Quick methods), VAT, and GST.

Previously, I worked as an Accountant where I maintained financial records, prepared monthly/quarterly/annual statements, and supported budgeting and forecasting with variance monitoring. I focus on compliance with accounting standards and strong attention to detail.

I bring a customer-first mindset from my customer service experience, handling inquiries via call, chat, and email. I’m known for problem-solving, conflict resolution, and organized task management that keeps accuracy high and deadlines respected.

Experience

Work history, roles, and key accomplishments

Current

Client Coordinator

Current

Avotax

Sep 2024 - Present (1 year 9 months)

Streamline accounting workflows and manage bookkeeping, including transaction recording, reconciliations, and financial reporting. Assist with tax compliance for Canadian HST (Regular & Quick), VAT, and GST, while coordinating with clients and accounting teams to meet deadlines.

Accounting Workflows Bookkeeping Reconciliations Financial Reporting Quickbooks Online Canadian HST Compliance VAT GST Compliance Client Coordination

Customer Service Specialist

Packnbag

Nov 2021 - May 2025 (3 years 6 months)

Provided customer support via call, chat, and email by handling inquiries and offering solutions. Worked to resolve customer questions efficiently while maintaining quality service across channels.

Customer Support Email Support Live Chat Support Problem Solving Communication Service quality

Accountant

Ompact

Jan 2023 - Oct 2024 (1 year 9 months)

Maintained ledgers and financial records and prepared monthly, quarterly, and annual financial statements for internal and external stakeholders. Supported budgeting and forecasting by tracking project-wise budgets and reporting variances while ensuring compliance with accounting standards and NGO regulations.

Financial Statements Budgeting Financial Forecasting Accounting Standards NGO Compliance Financial Reporting

Customer Service Representative

Dymax Tech

May 2019 - Oct 2021 (2 years 5 months)

Handled customer inquiries and provided the best solution through calls, chat, and email support. Supported timely and accurate responses to improve customer experience and issue resolution.

Customer Support Email Support Live Chat Support Communication Customer Service Problem Solving Service Delivery