Open to opportunities

Harsh Pandey

@harshpandey

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Experienced Payment Operations Specialist

Estonia

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What I'm looking for

Seeking a forward-thinking company to contribute expertise

Results-driven professional with 8+ years of experience in Financial Services, specializing in Payments, Customer and Partner relationships. Proven success in Fintech, strong communication, and teamwork skills.

Throughout my career, I have demonstrated exceptional precision in mapping SEPA and Non-SEPA transfers, facilitating seamless customer transactions, and streamlining transfer mapping processes. I have also guided and supported new team members while consistently refreshing protocols within our workflow.

I have a strong background in Payments Operations, Loan Syndication, and Capital Markets, with experience in cloud environments, MS Office suite, and hosting townhalls. I am excited to contribute my expertise to a forward-thinking company and take on new challenges.

Experience

Work history, roles, and key accomplishments

Current

Payment Ops

Current

Wise/Transferwise

Jun 2022 - Present (2 years 11 months)

Payment Operations Specialist with 8+ years in Financial Services, specializing in Payments and Customer relationships.

Payments Operations Fintech Teamwork Communication Atlassian Azure AWS TFS Zendesk Salesforce

Client Services

S&P Global

Apr 2018 - Jun 2022 (4 years 2 months)

Client Services Specialist transforming a team into a high-performing unit supporting loan settlement operations.

Capital Markets Team Management Onboarding

Associate

Fidelity International

Jun 2016 - Apr 2018 (1 year 10 months)

Associate consistently achieving 99% accuracy in executing mutual fund trades across 17 currencies.

Transaction Monitoring AML KYC SLA Team Collaboration

Education

Degrees, certifications, and relevant coursework

University of Lucknow

Master of Business Administration, International Business

2014 - 2016

Completed a Master of Business Administration in International Business, focusing on global business strategies, international finance, and cross-cultural management. Developed strong analytical and leadership skills through various projects and case studies.